Privacy Policy

At GMtel, we take your privacy concerns into account. We are committed to complying with the personal data protection legislation, following the guidelines imposed by the General Data Protection Regulation (GDPR) and complying with the information security rules in order to protect your personal data.

This policy defines the types of personal information we collect, how we use this information, with whom we share and the rights and options available to users with respect to the management of this information.

Users consent

By using the GMtel website, you consent to your personal information being stored and used by GMtel. GMtel reserves the right to modify its Privacy Policy at any time and without prior notice.

Whenever GMtel changes its Privacy Policy, the changes will be published on the online site, keeping users informed about the information stored, how it will be used and how it can be disclosed.

The GMtel website includes options related to social networking platforms, including the “Share” or “Follow” button on Facebook, Twitter, Instagram, LinkedIn and YouTube.

What is personal data?

Personal information is all information related to the holder of personal data. Personal data is also the set of different information that can lead to the identification of a specific person. The holder of personal data is the natural person to whom the data relates and who has used the GMtel website.

Examples of personal data:
– Name and surname;
– E-mail address;
– Location data (for example, the location data function on a mobile phone)
– Cookies;
– Sounds or images.

Collection of personal information by GMtel

GMtel may request personal information, such as your full name, e-mail address, company name and / or telephone number.
All this information that can be used to identify you, will be considered personal information (“Personal Information”) and processed for internal use by GMtel.

The answers given to the questions are strictly voluntary. GMtel will use this information to personalize your experience on our website. GMtel may still use this information for business purposes, with notifications about products and services that can help you in your business, promoting registration on the website and assisting in order processing.

In general, the user can visit our website without disclosing any type of Personal Information. However, there are areas on our website that require this information to complete personalization functions and those areas may not be available to users who choose not to reveal the requested information.

GMtel will not store any type of confidential Personal Information, such as: ethnic or racial origin, religious or philosophical beliefs and medical or health conditions.

GMtel will use all reasonable security measures to ensure protection against unauthorized access or alteration, disclosure or destruction of Personal Information. Our employees and partners are subject to this same confidentiality policy for the treatment of Personal Information.

Use of Personal Information by GMtel

GMtel may use your personal information in a variety of ways, mainly to:

– Help to develop and improve our software and products, as well as services for our software users;
– Send announcements about the latest news, product and service updates;
– Provide better support to users;
– Increase account security, security in general and detect fraudulent activities more efficiently;
– Conduct internal audits and analyze data, to improve our software.

The use of Personal Information also depends on the areas of the website that the user accesses, the services he chooses to use, the requests and potential preferences that are sent to us, if any.

Storage and transfer of Personal Information

GMtel uses data hosting service providers located in the European Union to host the Information.

GMtel treats and preserves your personal data according to the purposes for which they are collected and only for the period of time necessary for the fulfillment of the purposes that motivated its collection and conservation, and always in accordance with the law, guidelines and decisions of CNPD (National Data Protection Commission), or, as applicable, until you exercise your right to object, right to be forgotten or withdraw consent.

Personal data may be transmitted to third parties for processing in the name and on behalf of GMtel, which will take the necessary contractual measures to ensure that subcontractors respect and protect the holder’s personal data.

In this regard, GMtel may share your Personal Information (with the exception of account, credit card and order information) with GMtel’s business partners, who can alert the user to new products and services to improve their competitive advantage.

The data can also be transmitted to third parties – entities other than GMtel or subcontractors or entities to whom the data must be communicated by law, such as the Tax Authority, judicial authorities, criminal police bodies, among others.

Rights of the holder of personal data

The holder of personal data has rights to information, access and rectification or deletion of personal data.

The holder of personal data may request the portability of the respective data; has the right to limit or oppose the processing of your data, within the scope and under the terms of the GDPR and other applicable legislation.

To do so, simply request access to your Personal Information, ensuring that such information is complete and accurate, and you can update or delete your Personal Information or request that GMtel stop processing your Personal Information.

The holder may at any time withdraw the consent that has been given regarding the processing of his personal data, within the framework of the GDPR. The revocation of consent will not affect the lawfulness of the processing of personal data that has been carried out until now, based on the consent that has previously been provided. Regarding change requests GMtel will comply with users within a reasonable response time.

GMtel may retain Personal Information to the extent necessary and / or permitted by applicable laws and only up to the limit and for a period as required by applicable laws, as long as it ensures the confidentiality of related personal data.

Orders can be made through the e-mail address

Users can choose to unsubscribe from our marketing communications by following the “Unsubscribe” link, located at the bottom of our emails. This action allows users to update their communication preferences.

Domain Information Store

GMtel also stores domain information and browsing information as part of its analysis of the use of its website. This data allows us to establish long-term relationships with customers who visit our website; find out how often they visit you and which website tabs they visit most often.

GMtel will automatically store some information in log files that may consist of IP (Internet Protocol) addresses, date and time of access, language, reference page, as well as other data. This information will be used to analyze trends, manage the website and store broad demographic information for aggregate use. These files support GMtel to ensure the security of its website.

IP addresses are not linked to personally identifiable information. This information is stored automatically and does not require any action on the part of the user.


“Cookies” are small pieces of software that are stored in your browser, which retain information related to your preferences, not including, as such, your personal data.

If you are concerned about the use of cookies, most browsers allow you to reject them. You can refuse a cookie and continue browsing websites.
In the event that a user rejects the cookie, they can still use our website. Users who reject cookies on the GMtel website may have limited access to some areas of our website (eg, personalized portals, reserved areas).

The General Data Protection Regulation (GDPR)

GMtel acts in accordance with the GDPR legislation. In case of doubt about the way the data collected by GMtel are processed, contact us via email:


This website contains links to other websites. GMtel is not responsible for the privacy practices of other websites.
We advise users to review all site privacy policies before providing any personally identifiable information.

This privacy statement applies only to information collected through the GMtel website.

On the General Regulation on Data Protection (GDPR): Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of individuals with regard to the processing of personal data and to the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (OJ L 119, 4.5.2016).